You can also keep up to date on your order progress by using the Track My Order tool. For More information on Reward Points, please click here. Stores that have zipPay as a payment method include well-known retailers such as Amazon, K-Mart, Big W, Target and Office Works. What if I am not home at the time of delivery? If the option exists at checkout, you may grant the carrier authority to leave your goods at the delivery address if unattended. We estimate it will take between 5-11 business days once your order has been dispatched to arrive depending on your location. Afterpay lets you make a purchase without having to pay for it on the spot. You can find out more on our delivery time frames by visiting the Delivery Charges and Information page. Yes, all 2 Day Delivery orders require a signature on delivery. If you have ordered online, delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option. Yes, Big W does accept Afterpay financing. When you purchase an item from one of our trusted partners, you’ll never leave the BIG W website - the same secure checkout process and a single payment is available. When you place an online order and nominate Pick up as the delivery option at your nominated BIG W store, the store will pick your order and notify you when it is ready to be collected. You should refer to your card issuer's terms and conditions for full details of these. clothes, homewares etc) but I have to do this manually. To organise a return or exchange of your product paid for using Afterpay, give the Customer Support Hotline a call on 13 39 30. Having trouble logging in to your BIG W Online Account? If you are already an Afterpay customer, simply download the App and sign in. However you will not be able to enjoy your Everyday Rewards points when paying with Afterpay. Unfortunately, 2 Day Delivery is not available for every item. They recently acquired QuadPay. However, if the carrier deems the delivery area to be unsafe they will not leave your parcel. You can find out more on our delivery time frames by visiting the Delivery Charges and Information page. Yes we do, however, we have limitations and cannot ship large or bulky items to a PO Box. The returned item/s will create an adjusted Afterpay payment schedule (to remaining payments). No. If you have a product in mind or are unclear how to use Afterpay In Store, ask our staff for more information. First-time customers complete a … Shop as usual, then choose Afterpay as your payment method at checkout. For example, Kmart and Target offer Afterpay on purchases up to $1000, and Big W up to $1200. You can collect Everday Rewards points for every $1 you spend with Afterpay purchases In store and Online. Are all products that are in-store available online? BIG W will price match any […] If you are not home at the time TOLL IPEC attempts delivery, your parcel will be taken back to the depot and held for pickup or redelivery. It doesn't stop multiple small payments building up to an uncomfortable level No, not all products that are stocked in a BIG W store are visible on the website. If you find an identical item currently advertised at a lower price by another store, they will guarantee to match the price on the spot. You would have been able to enjoy this offer on trending items from brands such as Apple, Dyson, Bonds, and more. I have not received my Tax Invoice, am I able to get a copy? Myer provides Click & Collect Free of charge. You will receive an email update with your tracking link once your order has been dispatched. This, unfortunately, means not all items will be restocked once they become unavailable online. As soon as you notice this error, please contact us. We are able to change your delivery address if your order has not been dispatched. Afterpay offers interest free payment plans for your online purchases at bigw.com and in store. If you have not received a copy of your Tax Invoice, please contact us with your order number and we can email you a copy. In this case, refunds will be issued shortly after BIG W processes your returned item/s. Can I pay using Afterpay in-store? Simply present the competitors current ad or ask an associate to verify the price. No, you may be declined if you have too many outstanding orders with Afterpay or in accordance with Afterpay’s terms and conditions. Enjoy now and pay later with Afterpay at David Jones. In this case, your Afterpay payment schedule associated with the item(s) exchanged will not change. Yes, simply present your Afterpay unique barcode in-store. Click and Collect at Myer. We are committed to providing the best customer satisfaction and customer care. Yes, any items purchased from BIG W on eBay can be returned to your local BIG W store. Orders will be available from the Service Desk in most stores.